Returns.
Last updated: 3 November 2026
All sales are final
For hygiene and safety reasons, DIABLO cartridges are non-refundable. We do not accept returns or exchanges once an order has been placed, whether the packaging has been opened or not.
Damaged or incorrect items
If your order arrives damaged or contains incorrect configurations, please contact us within 7 days of delivery at orders@diablotattooneedles.eu with your order number and a photo of the package. We will send replacements free of charge.
Defective products
If a product is defective, please report it with your order number and the batch number printed on the box. We will replace defective products.
Diablo Black membership
The Diablo Black membership fee is non-refundable. Details are set out in the Membership Terms.